We ship worldwide to most countries. To inquire about certain shipping destinations and times, please contact us at info@belanima.com

For orders in Australia shipped with standard shipping, you should receive your order within 7 business days.
For express shipping in Australia, you should receive your order within 4 business days.
For International orders, standard shipping, please expect to receive your order within 14 business days.
For express International shipping, your order should be delivered within 10 days.

Please note- these are just estimated delivery times. We cannot guarantee the exact delivery date. For more specific delivery times, please contact info@belanima.com with your country, city and preferred shipping method and we will get back to you with more specific information.

You will receive a tracking number when your order has been shipped. Please allow a few days for the tracking number to update.

Once your order has been placed, unfortunately we are unable to cancel or make any changes to it. Please double check your shipping address before placing your order.

Please contact us within 7 days of receiving your order to qualify for a return, exchange and/or a refund.
Unfortunately we do not offer refunds if you have simply changed your mind. If however, you are not happy with your purchase for any other reason, please contact us within the 7 days with your order number and reason and we will get back to you as soon as possible to resolve the matter.

Please note- items must be unworn, unwashed, undamaged, with all original tags and original box, with no scents and/or smells and with no makeup and/or deodorant marks to qualify for a return, exchange and/or a refund.

Please contact us at info@belanima.com with your order number and your request and we will happily assist you!

Yes. All orders require a signature upon delivery. If no one is home at the time, your parcel will be sent to your local post office for you to collect. 

For international orders, duties and taxes may apply. Please contact your country’s customs department to find out more information before placing an order.

Please refer to each product's size guide in the product description page. If you need any help or if you are after a specific size that is not currently available, please feel free to contact us at info@belanima.com and we will happily assist you.

Most certainly! Please contact us at info@belanima.com so we can further help you.