We ship to most countries. Please contact us for more information and to find out if we can ship to you.
Please note - We try to give our customers an estimated arrival date, however we cannot guarantee the exact delivery date.
Orders placed on the weekend will be dispatched on the following business day as we do not deliver on weekends and/or public holidays.
We require a signature upon delivery for all orders. If there is no one at home at the time of delivery, a card will be left for you to pick your parcel up at the local post office.
Shipping within Australia
Free shipping on all Australian orders over $300 AUD.
Standard shipping at a flat rate of $15 AUD.
Estimated delivery times up to 7 business days depending on your location.
Express shipping at a flat rate of $20 AUD.
Estimated delivery times up to 4 business days depending on your location.
Standard Shipping at a flat rate of $35 AUD.
Estimated delivery times up to 14 days depending on your location.
Express shipping at a flat rate of $45 AUD.
Estimated delivery times up to 10 days depending on your location.
Please note Belanima is not responsible for any country’s taxes and/or customs charges. We recommend contacting your local customs authorities to calculate these rates.
Belanima is not responsible for any loss and/or damages that may occur in transit.
Returns, Exchanges, Refunds
Please contact us within 7 days of receiving your order to qualify for a return, exchange and/or a refund.
Unfortunately we do not offer refunds if you have simply changed your mind. If however, you are not happy with your purchase for any other reason, please contact us within the 7 days with your order number and reason and we will get back to you as soon as possible to resolve the matter.
Please note- items must be unworn, unwashed, undamaged, with all original tags and original box, with no scents and/or smells and with no makeup and/or deodorant marks to qualify for a return, exchange and/or a refund. Postage costs are to be covered by the customer.
Contact us at email@example.com if you wish to return jewellery.
Earrings cannot be refunded for hygiene reasons.
Just make sure that your items are returned new, unused and are in the same condition as they were when purchased, complete with intact tags and packaging. Please note, tags that have been removed cannot be returned. Piercing items that come in a sterilized pack must be returned in the same unopened pack. Returns and exchanges that do not meet Lark and Berry's policy will not be accepted and will be sent back to you.
As Lark and Berry's items are sent from the UK, there may be a fee to cover the insurance of the shipment back to them. This will depend on the value of the goods. This fee will only be waived if item is returned for exchange.
Please contact us at firstname.lastname@example.org with your order number and your request and we will happily assist you!